1. Q: Can we get samples?
A: Samples are available for quality check and market test.
2. Q: What is delivery time?
A: 1-2days for samples order. 7-12days for quantity order.
3. Q: How does your factory do regarding the quality control?
A: we have a strong quality control team to guarantee our quality.
The quality control system: IQC→PQC→FQC→OQC.
Every process will be checked strictly.
4. Q: Aging Test
A: All the goods has at least 8 hours’ aging test 100% before sending.
5. Q: Do you have any for led light order?
A: 1 pc for sample checking also available, low MOQ can be acceptable.
6. Q: How do you ship the goods and how long does it take?
A: DHL,UPS,FedEx, TNT: 3-5days.
Airline and sea shipping also optional.
7. Q: Can you offer OEM and ODM Service?
A: Yes, we can offer OEM and ODM service.
8. Q: Do you have warranty for your goods?
A: Yes, we can offer 1-3 years warranty.
9. Q: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
During the guarantee period, we will send new goods with new order for small quantity. For defective mass products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Our Services
- Low MOQ, 1pc for sample checking is available.;
- Answer all your enquires in fluent English,for other language,we can use google translator
- OEM and ODM Service is available.
- Protection of your sales area,ideas of design and all your private information
- Provide lifelong support and service
- Programming service,professional engineer team,you do not need to hire engineer to make programming.
Shenzhen Xinhe Lighting Optoelectronics Co., Ltd.
- Specialized in semiconductor illumination and lighting products, and is an integral companyintegrating designing, developing, manufacturing, and sale.
- We focus on the appliance products in advertising and lighting area, and establish the long term business relationship with large advertisement material distributors.
- With topping technology talented persons, advanced management, efficient staff team, our company tries our best to create well-known brand in semiconductor illumination field.
- Our company bases on LED encapsulation, making the best lighting deploying projects in allusion to different LED appliance field.
- Our company captured the chance of revolution of world illumination industry, and formed application department.
- Our extended series products are as: the LED modules for advertising lighting, specialized LED switch power supply, LED RGB controllers, LED open signs, super LED straight lighting words and other related products.
